Q. How do we reserve our trip?

A. Decide which one of our Getaways you want to try and what day you would like to come, then tell some friends. Be sure to check out our Events Calendar! Then call us at 1-800-WHITEWATER or fill out our Online Reservation Form.

Q. What about a deposit?

A. A $15.00 per person deposit holds your trip date and time. Credit cards are accepted over the telephone or you may send a check or money order. Payment in full must be received 14 days prior to the day of your trip. If you are mailing payment, Please send to: Pocono Whitewater, Route 903, HC-2 Box 2245, Jim Thorpe, PA 18229

Q. What is your cancellation policy?

A. Cancellations made more than 2 weeks prior to a trip may be rescheduled or refunded. If you cancel within 14 days of your trip, we would be happy to reschedule or send rainchecks.

Q. Can we reserve 2-Day Adventures?

A. If your group would like to do a 2-Day Adventure with us - any combination of rafting, biking, kayaking, or Skirmish - we have great discounted rates for you.

Q. We're going rafting! What apparel do we bring?

A. Riverwear in the spring should include wool socks, wool/fleece hat, wool/fleece/pile sweater, windbreaker, and windpants. For summertime fun bring your bathing suit, shorts, rivershoes or old sneakers. Always remember to dress for the weather. Bring eyeglass straps if you wear glasses. In the great tanning months of June thru September, remember to bring your sunscreen. Never forget a towel and change of dry clothes!

Q. What's the weather at Pocono Whitewater?

A. Check it out... Click Here For Weather

Q. What about wetsuits?

A. Wetsuits are State-mandated until May 1st of every year. You may bring your own or rent ours. Wetsuit rentals are $13.00 for a full rental (top and bottom), $7.00 for 1/2 rental (top OR bottom), $6.00 for booties, and $4.00 for gloves. Our exclusive, popular lycra wetsuit liners are freshly laundered each day and are also available for a $3.00 rental.

Q. Do we have to bring lunch?

A. Lunch is good to have everyday! During the whitewater season, you may bring your own lunch from home. For your convenience, we can make lunches for you! Our lunches are available for all activities at $6.00 each. They include an 8" hoagie, potato chips, snack, and juice.

Q. Do we need a guide in our raft?

A. Our professional guides will be in kayaks alongside your raft. If you have special needs or feel you would like a guide in the raft with you, we would be happy to do so, free of charge. Just be sure to let us know two weeks prior to your trip date.

Q. What do the rapid ratings mean?

A. Rapids are classified from I to VI.

FAMILY STYLE:
Class I - Easy, small regular waves, minimal steering necessary.
Class II - Slightly more difficult with small drops and waves.

ADVENTURE:
Class III - Numerous, irregular waves with drops and holes.
Class IV - Very difficult with cross-currents, fast water, and large irregular waves.

WORLD CLASS:
Class V - Extremely difficult with exploding waves, fast and powerful currents,
cross-currents, large drops, and heavily obstructed riverbeds. Requires skill to navigate.
Class VI - Ultimate limit of navigability.

Q. What are your policies on safety?

A. We have maintained an excellent record of safety over the last 25 years. However, any outdoor adventure activity offers varying degrees of inherent natural risk. Slippery rocks, sudden water level changes, the individual's concentration to the task, and various other factors contribute to your rafting adventure. Therefore, Pocono Whitewater Ltd. cannot assume responsibility for property loss or personal liability. If you question your physical abilities, please consult your physician. You will be asked to acknowledge your acceptance of these conditions before your trip by signing a waiver of liability form agreeing to participate at your own risk.